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Service outage on 'Explorer' and 'RPC'

April 25, 2025 at 4:57 AM UTC

Explorer API AltLayer HTTP RPC AltLayer Websocket RPC Explorer Page Explorer Indexer Status

Resolved after 4m of downtime April 25, 2025 at 5:01 AM UTC

Summary

The following monitors are down: Explorer Page, AltLayer HTTP RPC, Explorer Indexer Status, AltLayer Websocket RPC, Explorer API

Events:

Open - Monitor(s) are down (04:57 UTC — Apr 25)

Issue - Monitor Explorer Page is down: HTTPSConnectionPool(host=‘trex-testnet-explorer.alt.technology’, port=443): Max retries exceeded with url: / (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7f32280597c0>: Failed to resolve ’trex-testnet-explorer.alt.technology’ ([Errno -5] Name has no usable address)")) (04:57 UTC — Apr 25)

Issue - Monitor AltLayer HTTP RPC is down: Failed to get block number: HTTPSConnectionPool(host=‘trex-testnet.alt.technology’, port=443): Max retries exceeded with url: / (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7f3227cb6150>: Failed to resolve ’trex-testnet.alt.technology’ ([Errno -5] Name has no usable address)")) (04:57 UTC — Apr 25)

Issue - Monitor Explorer Indexer Status is down: HTTPSConnectionPool(host=‘trex-testnet-explorer.alt.technology’, port=443): Max retries exceeded with url: /api/v2/main-page/indexing-status (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7f9d8025f7a0>: Failed to resolve ’trex-testnet-explorer.alt.technology’ ([Errno -5] Name has no usable address)")) (04:57 UTC — Apr 25)

Issue - Monitor AltLayer Websocket RPC is down: Failed to get block number: [Errno -5] Name has no usable address (04:57 UTC — Apr 25)

Issue - Monitor Explorer API is down: HTTPSConnectionPool(host=‘trex-testnet-explorer.alt.technology’, port=443): Max retries exceeded with url: /api/v2/main-page/blocks (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7f21716b4f80>: Failed to resolve ’trex-testnet-explorer.alt.technology’ ([Errno -5] Name has no usable address)")) (04:57 UTC — Apr 25)

Resolved - resolved (05:01 UTC — Apr 25)

Last updated: April 25, 2025 at 4:57 AM UTC